Samsung Galaxy Note 7 banned in Cebu Pacific flights

Starting today, Philippine low-cost airline Cebu Pacific is banning the usage and charging of Samsung Galaxy Note 7 phablets in its flights.

On its Facebook page, the company posted an advisory on the prohibition of the use of Samsung Galaxy Note 7 devices:

"Please be advised that usage and charging of Samsung Galaxy Note 7 devices are prohibited on board all CEB and Cebgo flights beginning September 11, 2016, until further notice. This is in light of the recent recall of Samsung’s Galaxy Note 7 devices due to safety issues.

Galaxy Note 7 devices must also not be stowed in checked baggage, but may be hand-carried as long as the device is turned off at all times inside the aircraft.

We sincerely hope for our passengers’ full cooperation, as the safety of everyone on board our flights remains our utmost priority."


Earlier, Samsung released a statement amid the issue of overheating and exploding Samsung Galaxy Note 7 batteries.

"Our number one priority is the safety of our customers. We are asking users to power down their Galaxy Note7s and exchange them as soon as possible," said DJ Koh, President of Samsung Electronics Mobile Communications Business.

The South Korean company has offered an exchange program.

"Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue.

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7.

For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible."