VIRAL: Customer berates Jollibee Drive Thru service crew

Going viral on Facebook is a video that captured a motorist-customer berating and humiliating a female Jollibee Drive Thru service crew.

A certain Shen Jarlegas posted the video on Sunday afternoon, January 3, and said she felt sorry for the service crew, noting that anyone has no right to put a person to shame for whatever reason.

The customer, who was driving a BMW car, apparently got angry because the fastfood restaurant employee did not follow his instruction not to include cheese in his cheeseburger.

Jarlegas said the service crew was holding back her tears when she took her order.


Ganito na ba talaga ngayon.. Kawawa naman ang crew na to.. What ever the reason, Customer has no right to humiliate a service crew.I feel sorry for the service crew she hold her tears when she take my orderby Shen M. Jarlegas#PinoyNoonatNgayon

Posted by PINOY Noon at Ngayon on Sunday, January 3, 2016

The viral video has been viewed more than 22,000 times as of 11:25 a.m. Monday, January 4.

Netizens called the angry Jollibee customer "arrogant" and "rude." One even challenged him to go to Tondo, Manila to find his match.