VIRAL: Over 30 cars parked at SM MOA towed?

This story is viral: More than thirty cars parked within the premises of the SM Mall of Asia (MOA) By The Bay in Pasay were allegedly towed.


A complainant, who requested anonimity, shared the bad experience via the Facebook page of motoring magazine Top Gear Philippines.

It reads:

Good day, Top Gear. This happened between 9pm and 11pm at the SM Mall of Asia By The Bay.

When we got back to the parking area, our car was missing. Then other car owners were also looking for their vehicles.

We found out that our cars had been towed and that the towing was apparently authorized by SM MOA. They wanted us to pay P1,500 to P2,500 pesos for each car as penalty.

We just wonder why there wasn't a no-parking sign there. And when the car owners asked the guard if it was okay to park there, he said yes. Was this some kind of miscommunication, or was it a trap?

We were about 30-plus cars parked in the area. The people from the towing company couldn't answer our questions. Here's a short clip of the negotiation between some of the car owners and the towing company's penalty collector.

They also forced us to sign a document saying that we received our car in good condition. But this happened at night and we couldn't see if our car was okay or not.

I hope the management of SMD Trucking Towing Services and the management of Mall of Asia can shed light on this. Please keep me anonymous."

Video:

IS IT A TRAP?

Somebody needs to seriously look into questionable towing activities in which the primary objective is not to ease the flow of traffic but to get money from car owners.From a complainant: "Good day, Top Gear. This happened between 9pm and 11pm at the SM Mall of Asia By The Bay. When we got back to the parking area, our car was missing. Then other car owners were also looking for their vehicles. We found out that our cars had been towed and that the towing was apparently authorized by SM MOA. They wanted us to pay P1,500 to P2,500 pesos for each car as penalty. We just wonder why there wasn't a no-parking sign there. And when the car owners asked the guard if it was okay to park there, he said yes. Was this some kind of miscommunication, or was it a trap? We were about 30-plus cars parked in the area. The people from the towing company couldn't answer our questions. Here's a short clip of the negotiation between some of the car owners and the towing company's penalty collector. They also forced us to sign a document saying that we received our car in good condition. But this happened at night and we couldn't see if our car was okay or not. I hope the management of SMD Trucking Towing Services and the management of Mall of Asia can shed light on this. Please keep me anonymous."

Posted by TOP GEAR PHILIPPINES on Friday, May 15, 2015


As of posting, SM MOA management has not given a word regarding the complaint.